We understand that in the Food and Nutrition, Pharmaceutical, and Specialty Industrial Sectors, Quality and Compliance are the Non-Negotiable Foundations of the Supply Chain.

COWIN is committed to being the most trusted bridge connecting Asia’s high-quality manufacturing capabilities with the world's high-standard markets.

Our focus is not merely on supply, but on providing compliance-driven solutions for high-purity fine chemicals. We specialize in navigating the complex regulatory landscapes (such as E510, FCC, and specific industrial standards) required for products in the food, nutrition, and specialty industrial sectors. Our greatest achievement is earning the trust of our demanding global clientele, demonstrating our commitment to quality beyond typical trade.

We continue to make significant progress using our regulatory expertise, rigorous auditing, and transparent supply chain technology to meet the evolving demands of customers while maintaining our commitment to responsible sourcing and operational excellence. We appreciate all of our customers and are dedicated to providing you the best value and service possible.

We shall continue to develop with the aim of creating:

• A company that guarantees compliance and satisfies its customers.

• A company that creates sustainable profit for its stakeholders.

• A company that provides a supportive environment for its employees.

• A company that leads in responsible sourcing and environmental consciousness.

We look forward to being your secure supply partner in the future.

Our purpose

TTo bridge Asia's high-quality production with the world's most demanding markets by eliminating compliance risks and ensuring supply chain integrity.

Our values

Our values form the foundation of all our decisions and operations, reflecting the responsibility of a "Compliance Expert."

Compliance & Integrity

Adhering to the strictest international regulations (REACH, E-number, FDA), ensuring all transactions are transparent and ethical.

Expertise & Precision

Continuously investing in regulatory knowledge and technical capabilities to handle every detail of high-purity chemicals with professional rigor.

Traceability

Achieving complete visibility and record-keeping for all products, from source to the client's warehouse, guaranteeing supply chain transparency.

Client Focus

Listening to clients' quality and compliance needs, providing tailored solutions and flexible services (e.g., local warehousing).

Responsible Partnership

Committing to sustainable and ethical sourcing practices, establishing long-term collaborations with socially responsible manufacturers.

Our ambition

To be the world’s leading specialized solutions provider for high-purity chemical supply, recognized globally as the gold standard for compliance and traceability in our targeted niches.

Key Result Areas:

• Achieve market leadership in the supply of Food Grade E-number additives (e.g., E510, Sweeteners) into the EU/North America.

• Establish a reputation for unparalleled quality control in specialty bromine compounds for industrial clients.

Teamwork fuels our passion

Our passion is the mastery of precision, driving confidence across borders.

We are not simply moving molecules; we are fueling the global economy's most critical sectors—from ensuring the safety of a nutritional product to optimizing performance in specialized industrial applications. We are driven by the technical challenge of flawless sourcing and the satisfaction of knowing our expertise translates directly into our clients' operational security and peace of mind. Our enthusiasm is rooted in our continuous pursuit of perfection in compliance, logistics, and quality assurance, making us the undisputed experts our clients rely on.

Beliefs & Culture

Our corporate culture is built upon the foundation of rigor, collaboration, and continuous learning required of a "Compliance Expert." 

Rigorous Accountability

Belief: Quality and compliance are the responsibility of every individual, not just the QA department. Culture: Encouraging proactive risk identification, error reporting, and learning from mistakes.

Collaborative Innovation

Belief: The best solutions arise from knowledge sharing across functions (Sales, Procurement, QA). Culture: Promoting open communication, cross-departmental project cooperation, and joint problem-solving for complex regulatory and logistics challenges.

Transparent Trust

Belief: Transparency is the cornerstone of building long-term client relationships and internal trust. Culture: Practicing maximum openness and honesty in supply chain processes, regulatory documentation, and internal communication.

Continuous Learning

Belief: Regulations and chemical technology constantly evolve; stagnation is regression. Culture: Conducting regular regulatory training and industry seminars, encouraging employees to continuously upgrade professional knowledge to maintain expert status in the industry.

Quality Policy

COWIN is committed to delivering specialty fine chemicals that consistently meet and exceed customer specifications, statutory, and regulatory requirements.

Policy Commitments:

1. Compliance First: We treat all national and international regulations (including food safety standards and industrial compliance mandates) as the minimum benchmark for every transaction.

2. Continuous Improvement (PDCA): We implement a robust Quality Management System (QMS) based on the Plan-Do-Check-Act (PDCA) cycle to proactively identify and mitigate quality risks.

3. Supplier Vetting: We exclusively partner with audited, certified manufacturers, ensuring continuous stability and quality from the source.

4. Traceability Guarantee: We maintain meticulous records to guarantee full batch-level traceability for all delivered products.

5. Customer Satisfaction: We measure our success by our ability to consistently deliver products and documentation (COA, SDS, Regulatory Packets) that satisfy our clients’ most rigorous QA/QC departments.

Cowin's Quality Management System

COWIN’s Quality Management System is designed to integrate all aspects of our service as a trading partner, ensuring strict control from the manufacturer to the customer's final receiving point. Our QMS incorporates the following core elements, aligned with the principles of ISO 9001.

1. Supplier Quality Assurance (SQA)

• Audit Standard: All core product suppliers must hold ISO 9001 certification. For Food Grade products, FSSC 22000 or ISO 22000 certification is required.

• Annual Audits: The COWIN QMS team or a designated third-party (e.g., SGS/TUV) conducts annual on-site audits of key suppliers, with a focus on production control and cross-contamination prevention.

• Sample Management: Strict procedures for initial sample approval and retention sample management ensure that bulk shipments consistently match the approved quality benchmark.

2. Product and Documentation Control

• Specification Verification: Ensuring every batch's COA (Certificate of Analysis) seamlessly matches the customer's approved specifications, supplemented by third-party testing (e.g., heavy metals, residual solvents).

• Regulatory Package: Providing Food Grade clients with complete Regulatory Documentation Packages (including E-number statements, REACH status, allergen declarations, non-GMO/non-irradiated statements, etc.).

• Version Control: Maintaining a version control system for all product specifications, SDS, and COAs.

3. Logistics, Storage, and Risk Management

• Storage Standards: Ensuring all utilized third-party warehouses meet the safety and quality standards for chemical storage, with clear segregation between Food Grade and Industrial Grade products.

• Transportation Risk Mitigation: Ensuring all contracts specify clear packaging and transport requirements, with a focus on guaranteeing product stability and integrity during long-distance transit.

• Incident and Recall Procedure: Establishing rapid response procedures to immediately initiate batch tracing and product recall in the event of a quality issue, minimizing impact on the client.

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